OUR OPPORTUNITY:

BAFTA Media Technology was conceived in 2017; it was born out of the need to provide BAFTA with products that enabled it to realise its aims and visions digitally and globally. BMT is looking for a proactive and highly organised Customer Support Executive. You work in providing customer software support and finding solutions to customer workflow problems.
You will become an expert on the Events and Nucleus products, enabling you to support both our clients and the developers who build the platforms. You will be working closely with stakeholders who organise fast paced, high value, high profile events and awards, meaning that your role will be equally fast paced!
You may be asked to assist on providing support for additional products as part of the customer support team. You will have the opportunity to learn in detail how to manage bespoke products, and it could be a stepping stone to becoming a Product Manager.
You will be a valued team member, integral to the team’s success. Dealing with customer support emails, calls and meeting with our customers face to face.

HOW BAFTA GIVES YOU THE RED CARPET EXPERIENCE

• Salary of £29,400
• Holiday - 29 days a year plus bank holidays
• Pension - 8% contributory pension
• Employee health cash-back plan
• Long-term sickness insurance
• Life assurance - four times your annual basic salary
• Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
• Cycle 2 Work Scheme & season ticket loan
• Access to cinemas throughout the UK and to BAFTA events

Enrich the cultural landscape. Level the playing field. Be progressive. Inspire and celebrate.