ABOUT US

eyworks Limited, established in 2012, is a leader in the development of innovative and affordable digital solutions tailored specifically for the Early Years childcare sector. Our comprehensive software streamlines operations, offering an end-to-end platform that supports providers in delivering exceptional childcare. With a growing reputation for excellence and innovation, we’re proud to be at the forefront of this important sector.

WHY JOIN US?

Located in the heart of Milton Keynes, eyworks is expanding rapidly, and we’re looking for passionate individuals to join our friendly, dynamic team. This is a unique opportunity to be part of an ambitious company at a pivotal time. As we embark on an exciting expansion, your contributions will directly influence the next chapter of our success.
If you’re ready to make a tangible impact in a supportive, forward-thinking environment, eyworks could be the perfect place for you!

As a key member of our support team, you will play a vital role in helping with customer queries and training, maintaining a reputation for excellent customer service. Your primary responsibilities will include:

• Functional and technical customer support over telephone, email, and chat, including ticket/incident management
• Manage customer queries through to resolution
• Hardware (tablet) set up and troubleshooting
• Support management and coordination with the offshore team
• Help to test issues on the system, identify bugs and raise JIRA tickets