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Customer Support Executive (Telugu) at Qureos Inc

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

2000.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Sales, Telesales, Communication, MS Excel, User Engagement, Account Management, Problem Solving, Fluency in Telugu, Fluency in Kannada, Fluency in Hindi, Data Tracking, Performance Analysis, Empathy, Objection Handling, Closing Deals

Industry

technology;Information and Internet

Description

Job Title: Customer Support Executive (Dubai) Location: Dubai Salary: AED 1,800 – 2,000 per month (maximum) + Attractive Incentives Languages Required: Telugu, Kannada, and Hindi Employment Type: Full-time Shift: Day Shift Weekly Off: Rotational Week Off Key Responsibilities: Drive sales by encouraging users to register accounts and actively participate on the platform through chat and inbound/outbound calls. Promote platform features, offers, bonuses, and benefits to maximize user engagement. Assist users with account registration, deposits, withdrawals, and transaction-related queries. Achieve daily, weekly, and monthly sales targets (primary and secondary). Maintain accurate records of leads, conversions, and user activity. Use Excel for data tracking, sales reporting, and performance analysis. Deliver persuasive, professional, and empathetic communication to ensure customer satisfaction and retention. Requirements: Prior telesales experience preferred (experience in gaming or fintech domains will be an added advantage). Fluency in Telugu, Kannada, and Hindi is mandatory. Basic proficiency in MS Excel (data entry and basic formulas). Strong sales orientation with the ability to handle objections and close deals effectively. Immediate joiners will be preferred.

Responsibilities

The Customer Support Executive will drive sales by encouraging users to register and engage with the platform through various communication channels. They will also assist users with account-related queries and maintain records of user activity.