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Customer Support Executive at Whitelion Systems Pvt Ltd
, gujarat, India -
Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication skills, Customer-focused approach, Problem-solving, CRM, ERP, Follow-up skills, Customer support, Relationship management

Industry

electrical;Appliances;and Electronics Manufacturing

Description
Job Summary: We are looking for a Customer Relationship Executive to handle customer interactions, ensure satisfaction, and build long-term relationships. Key Responsibilities: Handle customer queries via calls, emails, and messages Maintain and build strong customer relationships Resolve issues and ensure timely support Coordinate with internal teams for smooth service Follow up with customers and collect feedback Update customer data in CRM/ERP systems Requirements Required Skills: Good communication skills Customer-focused approach Problem-solving ability Basic knowledge of CRM/ERP Strong follow-up skills
Responsibilities
The role involves managing customer interactions across multiple channels to ensure satisfaction and long-term relationship building. Responsibilities include resolving issues, coordinating with internal teams, and maintaining accurate customer data in CRM/ERP systems.