Customer Support & Experience Associate (Remote) at Blyss Journeys

Rapid City, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Active Listening, Customer Service, Detail-Oriented, Organized, Dependable, Friendly, Professional, Supportive, Independent, Willingness To Learn

Industry

Travel Arrangements

Description

Were looking for a Customer Support & Experience Associate who genuinely enjoys helping people and providing thoughtful, reliable service. In this role, you'll be on the front lines of customer communication—answering questions, resolving requests, and making sure every interaction feels professional, supportive, and seamless. This fully remote position is designed for individuals who value flexibility and meaningful work. Its a great opportunity for those transitioning careers, returning to the workforce, or seeking a customer-focused role that fits around other life commitments. No prior industry experience is required—training and ongoing support are provided. What You'll Do Respond to customer inquiries via email, phone, and messaging platforms Provide friendly, accurate, and timely support based on customer needs Assist with coordinating service requests and next steps Track and update customer information with attention to detail Follow up to ensure questions are resolved and customers feel supported Use internal systems and tools to manage daily support tasks What Were Looking For Strong communication and active listening skills A customer-first mindset with a professional, friendly approach Organized, dependable, and detail-oriented Comfortable working independently in a remote environment Willingness to learn new systems and workflows Experience in customer service, call centers, hospitality, retail, or administrative support is helpful but not required. What We Offer Fully remote work environment Flexible scheduling based on availability Structured onboarding and training Ongoing support and access to resources Opportunities to build long-term customer service and communication skills Schedule Flexible — based on your availability Why This Role Matters This role offers the chance to build strong customer service experience while maintaining the flexibility needed to support your personal and professional priorities. You'll be part of a supportive remote team where quality service and human connection truly matter.

Responsibilities

In this role, you'll respond to customer inquiries via email, phone, and messaging platforms while providing friendly and accurate support. You'll also assist with coordinating service requests and ensure that customers feel supported throughout their interactions.