Customer Support German-Speaking - Remote role located in Greece at SIMPLE | LIFE | JOURNEY
Lisbon, , Portugal -
Full Time


Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Fluent German, Good English Skills, Excellent Communication, Problem-Solving Abilities, Basic Computer Skills, Tech Confidence, Team Spirit, Adaptability, Proactive Mindset

Industry

Description
Position: Customer Support Work model: Remote (based in Greece) Location: Greece Employment type: Full-time Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction. What You’ll Do Communicate with customers via phone, chat, and email Track and manage cases to ensure timely resolution Maintain high customer satisfaction and represent the brand with professionalism Build strong, positive relationships with partners and customers Work towards achieving personal and team targets What You Bring Fluent German (both written and spoken) Good English skills (min. B2 level) Excellent communication and problem-solving abilities Basic computer skills and tech confidence Team spirit, adaptability, and a proactive mindset What We Offer Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you) Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts Training & career development: full onboarding with certified instructors and clear growth opportunities Vibrant workplace: community activities, social initiatives, and free online Greek lessons Apply now and start your new life under the Aegean sun!
Responsibilities
As a Customer Expert, you will communicate with customers via phone, chat, and email, ensuring timely resolution of cases. You will maintain high customer satisfaction and represent the brand with professionalism.
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