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Customer support at Groupe Aghadoe

Porto, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Chat Support, Email Support, Phone Support, Troubleshooting, Billing Assistance, Subscription Inquiries, Problem Resolution, Patience, Professionalism

Industry

Description

We want to hire a Customer Support representative to assist our customers across various channels, to answer their questions on subscription, billing, technical troubleshooting, and other topics. location: Porto (on-site) What You'll Be Doing: Assist customers across multiple channels (chat, email, phone) to answer questions and resolve issues Receive incoming calls Offer personalized solutions on every call Requirments: No previous experience required Native in French or Strong C2 + English B2 Having a work permit to work in Portugal or Eu citizenship Patience and professionalism in dealing with unhappy or confused customers Benefit: salary performance bonus Private Medical Insurance +daily meal If you are intrested please send your CV in English (Please note that only candidates with a valid work permit in Portugal and the required language skills will have their CVs reviewed)

Responsibilities

The representative will assist customers across multiple channels, including chat, email, and phone, to answer questions regarding subscriptions, billing, and technical troubleshooting. Key duties involve receiving incoming calls and offering personalized solutions for every customer interaction.