We are looking for a Customer Support Manager to lead and elevate our customer service operations, ensuring a seamless and satisfying experience for every client interaction. This role is central to building trust, resolving issues efficiently, and driving service excellence across our customer touchpoints.
The ideal candidate brings a proactive mindset, strong leadership qualities, and a passion for delivering best-in-class customer care. You should be detail-oriented, solutions-driven, and ready to set new standards in service delivery. If you thrive in fast-paced environments and are committed to customer satisfaction, read on.

REQUIREMENTS:

• Minimum 5 years of experience in customer care or service management, preferably in the UAE.
• Strong leadership skills with experience managing teams in client-facing roles.
• Proficiency in CRM systems and ticketing tools.
• Excellent communication and conflict resolution skills.
• Ability to multitask and remain calm under pressure.
• Fluency in English; Arabic is an advantage.

Please refer the Job description for details