Customer Support Manager at LG DISPLAY SINGAPORE PTE LTD
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

26 Nov, 25

Salary

19000.0

Posted On

26 Aug, 25

Experience

15 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description
  • Job Description
  • Lead the display customer service team at Singapore and Korea
  • Provide the overall quality and technical support for OLED panels to Customers at APAC countries
  • Handle customer concerns and escalate major isues and VOC(voice of customer) to HQ
  • Operate On-site support team at customers and support the regular verificaiton and immediate sorting/rework
  • Coordinate quality, design and technical meetings with customers
  • Negotiate the quality issue with customers based on the test data and logic
  • Introduce the new technology of large size OLED panels to customers
  • Discuss the key specification of product with customers and internal teams
  • Requirements
  • Positive working attitude with a high digress of initiative and drive
  • Ability to work under pressure to meet the tight customer demand
  • At least 15 years of working experience in the related field, specially with OLED and flexible display product, is required for this position
  • Able to assist Korean and English-speaking clients

How To Apply:

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Responsibilities

Please refer the Job description for details

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