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Customer Support Officer at Morgan Consulting
Victoria, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

06 Jan, 27

Salary

4000.0

Posted On

08 Oct, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description
  • Setting up new client jobs in Simpro and keeping job statuses up to date
  • Coordinating daily and programmed maintenance schedules for field teams
  • Communicating job requirements and timelines with technicians and Service Managers
  • Coordinating site inductions and access requirements
  • Raising client invoices and assisting with progress claims and contract administration
  • Raising purchase orders and processing supplier invoices
  • Monitoring the service inbox and responding to customer enquiries
  • Checking timesheets and leave information across Simpro and UKG
  • Preparing service and technical reports
Responsibilities