Roles & Responsibilities

We are looking for Admin & Customer Support Officer who will be responsible for providing administrative assistance, maintaining communication with clients, and delivering excellent customer service.

• Manage and organize daily administrative tasks.
• Assist in handling reservations, communicating with customers, providing excellent customer service, and maximizing sales. You will also be responsible for hotel and restaurant booking, airline & activity ticketing, and ensuring all reservations are accurate and timely.
• Act as a point of contact for members and partners
• Conduct effective contract negotiations and establish strategic partnerships across diverse sectors.
• Coordinate and schedule meetings, appointments, and travel & booking arrangements.
• Assist in the management and support of the mobile app, including user support and troubleshooting.
• Coordinate updates and improvements to the mobile app in collaboration with IT and development teams.
• Provide administrative support to various departments as needed.