Next Man Up supports the well-rounded gentleman and serves as a catalyst in which young men of color are agents of change in their community and leaders in eliminating systematic gaps in their opportunities and outcomes. Through interactive workshops and positive male role models. Next Man Up develops and motivates young boys to grab the torch of success for the next generation to follow.
We are seeking a Customer Support Officer to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This role requires excellent communication skills, problem-solving abilities, and a strong customer-centric approach.

QUALIFICATIONS:

• Bachelor’s degree in Business Administration or related field
• 1-2 years of experience in customer service or support role
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment

SKILLS:

• Proficient in Microsoft Office Suite
• Experience with CRM software
• Ability to multitask and prioritize tasks
• Attention to detail
• Team player with a positive attitude
  If you are passionate about delivering exceptional customer service and have the skills and experience required for this role, we would love to hear from you. Apply now to join our team!
  The pay range for this role is:
  23 - 28 USD per hour(Remote (Sioux Falls, South Dakota, US)

• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and professional manner
• Provide product information and technical support
• Document customer interactions and feedback
• Collaborate with other departments to ensure customer satisfaction