Customer Support - Remote located in Greece at Vivasource Inc

Malmö, Skåne County, Sweden -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Customer Support, Problem Solving, Communication, Empathy, Technical Proficiency, Adaptability, Team Collaboration, Creativity

Industry

Description

Remote Customer Support Specialist based in Greece Embrace the Flexibility of Remote Work in Greece! We’re excited to invite a dedicated Customer Support Champion to become a part of our client’s fantastic team, which spans across the fashion, home technology, and various other industries. This remote role allows you the flexibility to work from anywhere in Greece while providing top-notch support to our valued clients. Your role will be vital in ensuring our customers receive outstanding support and assistance. If you thrive in a lively environment and love tackling challenges, you could be just the person we’re looking for! Your Mission Be the enthusiastic and professional first point of contact for our clients by addressing customer inquiries. Deliver solutions and assistance via various communication channels such as phone, email, and chat. Connect with customers to grasp their needs and suggest the most suitable products or services. Oversee warranty claims, repairs, and replacements to enrich the customer experience. Handle queries about orders, payments, and any concerns with care and sensitivity. Ensure a high level of customer satisfaction through clear and effective communication. Work alongside a supportive team to exchange ideas and refine our processes. And after Work: Relish the benefits of remote work while immersing yourself in the stunning beauty and culture of Greece! Your Skills and Qualifications Proficient in both written and spoken Swedish, and good English language skills as well. A creative problem-solver with a strong customer-oriented mindset. Empathetic and patient demeanor that helps build trust with customers. A proactive approach with an entrepreneurial spirit in tackling challenges. Technical proficiency for effective troubleshooting and support. Adaptability to manage unexpected changes smoothly. Previous customer support experience is beneficial. A desire to grow and thrive in a diverse team environment. What We Offer: We provide comprehensive assistance to facilitate your relocation to Greece, including expenses for flight tickets, hotel accommodations, and support in the house-hunting process (all at no cost to you, some clients pay for the housing so you don't have to pay rent) Competitive monthly salary along with two additional salaries annually (which will enable you to enjoy a comfortable lifestyle in Greece, where the cost of living is significantly lower) Health care benefits and numerous other discounts Full, paid training by certified instructors Professional growth & development opportunities Free online Greek language courses Access to state-of-the-art premises for when you are on-site or choose to work from the office. Apply now!

Responsibilities

You will be the first point of contact for clients, addressing inquiries and delivering solutions through various communication channels. Your role includes overseeing warranty claims and ensuring high customer satisfaction.