仕事内容:
We are looking for a detail-oriented and proactive Customer Support / Inside Sales representative to join our Torrance, CA team for Electric Components Manufacturing company. The ideal candidate will have experience in inside sales within a manufacturing environment and be comfortable handling order entry tasks, including working with EDI systems.
In addition to supporting customers and processing orders, this role will also assist with basic accounting-related tasks—no prior accounting knowledge is required.
Strong communication skills in English are essential; Japanese language skills are a plus but not mandatory.

Key Responsibilities

• Process customer orders accurately and efficiently using EDI systems and internal order entry tools.
• Provide timely and professional support to customers via phone and email, including responding to inquiries and resolving order-related issues.
• Coordinate with internal departments such as Sales, Logistics, and Accounting to ensure smooth order fulfillment and customer satisfaction.
• Assist with basic accounting-related tasks, such as invoice follow-up and payment tracking (no accounting experience required).
• Maintain accurate records of customer interactions and order status in company systems

Skills & Competencies

• Strong attention to detail and accuracy in order processing and data entry.
• Excellent communication and interpersonal skills to interact effectively with customers and internal teams.
• Ability to multitask and manage time effectively in a fast-paced, deadline-driven environment.

その他:
Job Type: Full-time
Pay: $66,000.00 - $75,000.00 per year

Benefits:

• Health insurance
• Paid time off

Experience:

• Manufacturing: 1 year (Preferred)

Ability to Commute:

• Torrance, CA 90501 (Required)

Work Location: In perso

• Process customer orders accurately and efficiently using EDI systems and internal order entry tools.
• Provide timely and professional support to customers via phone and email, including responding to inquiries and resolving order-related issues.
• Coordinate with internal departments such as Sales, Logistics, and Accounting to ensure smooth order fulfillment and customer satisfaction.
• Assist with basic accounting-related tasks, such as invoice follow-up and payment tracking (no accounting experience required).
• Maintain accurate records of customer interactions and order status in company system