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Customer Support Representative - Italian Speaker at Eaton USA
Budapest, Central Hungary, Hungary -
Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Communication Skills, Problem-Solving, Attention to Detail, MS Office, SAP, Oracle, Order Fulfillment, Invoicing, Contract Administration, Lease Management, Sales Support, Customer Satisfaction, Billing Management, Repair Requests, Calibration Requests

Industry

electrical;Appliances;and Electronics Manufacturing

Description
Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Coordinate all aspects of delivery and billing, managing multiple product lines and the sequencing of project orders to meet customer requirements. Provide a range of pre-sales and post-sales services to enhance customer satisfaction. Assist sales functions across the EMEA region and support external customers with processes related to product and service order fulfillment, including end-to-end order status management, repair and calibration requests, product changes or returns, accounts receivable collections, invoicing, contract administration, and lease management. Bachelor's degree (BSc/BA) 1 to 3 years of experience in customer support Proficient in English (minimum B2 level) and fluent in Italian Basic knowledge of MS Office Familiarity with SAP, Oracle, or any case management tool is a plus Excellent communication skills, both written and verbal Strong customer service orientation with a keen attention to detail Punctual and reliable, with a proactive problem-solving mindset

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Responsibilities
Coordinate all aspects of delivery and billing while managing multiple product lines. Provide pre-sales and post-sales services to enhance customer satisfaction and assist sales functions across the EMEA region.