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Customer Support Representative (Remote) at Lylu Wear

Concord, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Assistance, Customer Communication, Supply Flow Support, Delivery Flow Support, Inquiry Response, Distribution Coordination, Warehouse Coordination, Shipment Tracking, Issue Resolution, Order Status Updates, Internal Systems Usage, Timely Communication, Customer Support Experience, Written Communication, CRM Tools Proficiency, Detail-Oriented

Industry

Retail Apparel and Fashion

Description

Lylu Wear is hiring a Customer Support Representative (Remote) to support our Distribution Department in Concord. This role focuses on order-related assistance and customer communication across our supply and delivery flow. Remote position. Applications are accepted from New Hampshire residents only. Duties: Respond to customer inquiries about orders and deliveries. Coordinate with distribution and warehouse teams. Track shipments and resolve delivery issues. Update order status in internal systems. Ensure clear and timely customer communication. Skills & Experience: Previous customer support experience preferred. Strong written communication skills. Comfortable working with CRM or support tools. Organized and detail-oriented mindset. Must be currently based in New Hampshire. Rewards & Benefits: Remote work within New Hampshire. Part-time or full-time flexibility. Structured onboarding and training. Supportive and collaborative team. Long-term growth opportunities. If you enjoy helping customers and working closely with distribution operations, join Lylu Wear and support a growing fashion brand from anywhere in New Hampshire. Apply today.

Responsibilities

This role involves supporting the Distribution Department by responding to customer inquiries regarding orders and deliveries, and coordinating closely with distribution and warehouse teams. Key duties include tracking shipments, resolving delivery issues, updating order statuses in internal systems, and ensuring clear customer communication.