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Customer Support Representative (Remote) at Lylu Wear

Aguascalientes, Aguascalientes, Mexico -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Basic English, Communication, Organization, Detail-Focused, Chat Tools, Email Tools

Industry

Retail Apparel and Fashion

Description

Lylu Wear is hiring a Customer Support Representative (Remote) based in Aguascalientes. This role focuses on helping customers with orders, deliveries, and basic service requests. Fully remote position. Applications are accepted only from candidates currently located in Mexico. Duties: Answer customer questions about products and orders. Provide updates on shipping and delivery status. Resolve simple service issues quickly. Record interactions in the support system. Maintain clear and polite communication. Skills & Experience: Basic English reading and writing required. Previous customer service experience preferred. Comfortable using chat or email tools. Organized and detail-focused approach. Must currently reside in Mexico. Rewards & Benefits: Remote work from within Mexico. Part-time or full-time schedule options. Stable role in a growing brand. Friendly and supportive team culture. Training and guidance provided. If you enjoy helping customers and want a flexible remote role, apply today and join Lylu Wear as a Customer Support Representative in Mexico.

Responsibilities

The Customer Support Representative will assist customers with their orders, deliveries, and service requests. They will answer questions, provide updates, resolve issues, and maintain clear communication.