Customer Support Representative (Swedish Speaking) at SuperOffice AS

Vilnius, Vilnius, Lithuania -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

1800.0

Posted On

10 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Communication, Product Knowledge, Cross Collaboration, Multi-tasking, Organization, Prioritization, Fluency In English, Fluency In Swedish

Industry

Software Development

Description

We are looking for our next Customer Support Representative to join our European Support Team. You'll work alongside fun, energetic colleagues and you'll be responsible for converting customers into passionate SuperOffice evangelists. We are looking for someone to support our Swedish speaking customers, so speaking Swedish is a requirement for this role. 💼 Your Role: Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Cross collaborate with our internal departments to meet customers' needs Master the Costumer Service module of SuperOffice and actively use additional programs for identifying and resolving customer’s challenges faster ⭐️ Your Superpowers: At least 1-3 years of relevant work experience Excellent phone etiquette Excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Fluency in both English and Swedish 🤝 What do we offer: Opportunities for professional growth and development A collaborative culture that values creativity and innovation 1200 - 1800 EUR net monthly (upper range available for technical candidates) A workplace culture that values creativity, innovation, and inclusivity. Your very own passport to Superland (our in-house nation with a constitution, flag, and, of course, passports). Breakfast every month on the first Tuesday. 16 hours off per year for team and individual volunteering. Travel and health insurance. Massage chairs, table tennis, foosball and chess in the office. 4 days per year dedicated to self-study and skill development. 5 extra vacation days after 5 years (3 in your 3rd year and 2 more in your 5th year). Whether you're commuting by train, bus, or tram, SuperOffice provides support for public transportation costs, tailored to individual circumstances. 🦉 About SuperOffice: Driven by a passion for customer relationship management, SuperOffice is one of Europe’s leading suppliers of CRM solutions to the business-to-business market. Our software supports the individual user in achieving stronger sales, marketing and customer service productivity. Loved by over thousands of happy customers, SuperOffice is the preferred choice. SuperOffice was founded in Norway in 1990 and today we are 250 people located in Norway, Sweden, Denmark, Germany, Netherlands, Switzerland, and Lithuania. Are you excited about this position but not sure if you meet all the qualifications? At SuperOffice, we are dedicated to building a diverse, inclusive workplace and research shows that some applicants are less likely to apply if they do not meet all the requirements. If you think you are a great fit for this role, we strongly encourage you to apply. You may be just the right candidate for this or other roles.

Responsibilities

The Customer Support Representative will communicate with customers via phone, email, and chat, providing knowledgeable answers about products, pricing, and availability. They will also collaborate with internal departments to meet customer needs and master the Customer Service module of SuperOffice.