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Customer Support Representative / Systems Administrator (NSWC IHD Code 104) at EHS TECHNOLOGIES CORPORATION

Indian Head, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Systems Engineering, Software Engineering, IT Service Desk Workflows, Remote Support Tools, Ticket Management Tools, Record Keeping, Incident Reporting, Resolution Documentation

Industry

IT Services and IT Consulting

Description

Description Minimum Education: Associate’s degree in computer related field or an equivalent technical degree from an accredited college or university; or equivalent professional certification for years of experience per CSWF certification requirements. Minimum Experience: Three (3) years’ experience interfacing with users who perform systems and software engineering. Individual shall have experience with IT service desk workflows and supporting applications including remote support tools and ticket management tools. Experience shall demonstrate efficient and proper record keeping of reported incidents and associated resolutions. Applicant must be a US citizen and hold an active DoD Secret clearance

Responsibilities

The representative will be responsible for interfacing with users engaged in systems and software engineering activities. This includes supporting applications using IT service desk workflows, remote support tools, and ticket management systems.