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Customer Support Representative – Travel at Visiting Angels Greater Philadelphia
Pittsburg, Kansas, United States -
Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal skills, Customer service, Self-motivation, Independence, Computer proficiency, Email proficiency, Web-based tools proficiency, Detail-orientation, Solution-focused mindset

Industry

Description
Position Overview We are seeking a dependable and service-focused Customer Support Representative to assist clients with travel-related services. This role is ideal for individuals who enjoy helping others, communicating clearly, and providing reliable support throughout the travel planning process. You will work directly with clients to answer questions, provide guidance, and ensure a positive experience from inquiry through travel completion. Key Responsibilities Respond to client inquiries via phone, email, and online communication Provide assistance with travel questions, reservations, and general support Share accurate information about destinations, policies, and procedures Maintain professional and timely communication Follow company service standards and operational guidelines Document interactions and updates in company systems Qualifications Strong communication and interpersonal skills Customer service experience preferred but not required Self-motivated and able to work independently Comfortable using computers, email, and web-based tools Detail-oriented with a positive, solution-focused mindset Interest in travel or hospitality is a plus What We Provide Initial training and ongoing mentorship Flexible remote work options Growth opportunities within the travel industry Supportive and collaborative team environment
Responsibilities
The representative will respond to client inquiries via phone, email, and online communication, providing assistance with travel questions, reservations, and general support throughout the travel planning process. Key duties include sharing accurate information about destinations, policies, and procedures while maintaining professional communication and documenting all interactions.