Customer Support Represntative ll

at  Freudenberg Flow Technologies

Working at Freudenberg: “We will wow your world!” This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
Freudenberg Flow Technologies is a global provider of critical sealing and connector solutions, niche products and services to the global energy market — including oil and gas, renewables and alternatives. Our strengths in material science, application knowledge, design capabilities and manufacturing capacity, combined with our differentiated product portfolio, are supported by our focus on providing the highest level of customer service. Our employees serve a range of customers including oil and gas production companies, OEMs and engineering and service companies.
Some of your Benefits
Diversity & Inclusion
Easily Reachable
Personal Development
Safe Environment
Sustainability & Social Commitment
Port Talbot
On-Site
Freudenberg Flow Technologies Ltd.
You support our team as

• Provides pre-sales technical expertise to a diverse cultural range of global clients.
• Provides technical input into bid proposals, projects and technical documents within the sales process and identifies additional sales opportunities with existing customers
• Collaborates with the global business development team to recommend products and services to meet customers’ requirements
• Maintains up-to-date and comprehensive knowledge of the SBU and competitors’ products and/or services
• Demonstrate the ability to manage customer meetings including taking/issuing minutes to the ensure all requirements are captured and communicated.
• Demonstrate the ability to manage the bid clarifications through to completion. These clarifications need to be closed out prior to bid completion and need to be filed and communicated to the wider team both internally and externally.
• Demonstrate the ability to manage Terms and Conditions discussions with the nominated FFL legal representative