Customer Support Specialist at Alphabe Insight Inc

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

58000.0

Posted On

16 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strong Verbal And Written Communication Skills, Professional Demeanor, Customer-Focused Mindset, Attention To Detail, Problem-Solving Skills, Proactive Approach, Willingness To Learn

Industry

Public Relations and Communications Services

Description

Company Description Skillbridge Academy is a forward-thinking organization committed to operational excellence, workforce development, and long-term career growth. We partner with professionals who value structure, accountability, and continuous improvement. Our work environment promotes stability, collaboration, and skill-building, ensuring every team member plays a meaningful role in our success. Job Description Skillbridge Academy is seeking a Customer Support Specialist to serve as a key point of contact for our clients and partners. This role is essential in delivering a professional, reliable, and solution-oriented support experience. The ideal candidate is detail-oriented, communicative, and committed to maintaining high service standards in a fast-paced environment. Responsibilities Provide timely and accurate assistance to customers via phone, email, and internal systems Resolve inquiries by identifying needs and offering effective solutions Maintain detailed records of customer interactions and support activities Collaborate with internal departments to ensure consistent service delivery Follow established procedures while contributing to process improvements Uphold company policies and service quality expectations Qualifications Strong verbal and written communication skills Professional demeanor with a customer-focused mindset Ability to manage multiple tasks while maintaining attention to detail Problem-solving skills with a proactive approach Comfortable working in a structured and performance-driven environment Willingness to learn systems, processes, and service standards Additional Information Competitive salary package ($53,000 – $58,000 annually) Opportunities for professional growth and career advancement Skill development through structured training and support Stable full-time position with long-term potential Collaborative and professional work environment

Responsibilities

The Customer Support Specialist will provide timely and accurate assistance to customers and resolve inquiries by identifying needs and offering effective solutions. They will also maintain detailed records of customer interactions and collaborate with internal departments to ensure consistent service delivery.