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Customer Support Specialist at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

62000.0

Posted On

28 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Attention To Detail, Problem-Solving Abilities, Customer-Oriented Mindset, Organizational Skills

Industry

Public Relations and Communications Services

Description

Company Description About Us At Swift 7 Consultants, we are committed to delivering excellence in every client interaction. Our firm specializes in providing strategic consulting solutions tailored to help businesses thrive in an evolving marketplace. With a focus on professionalism, integrity, and innovation, we foster a supportive work environment where our team members are valued and encouraged to grow. Job Description Job Description We are seeking a dedicated Customer Support Specialist to join our growing team in Houston. The ideal candidate will be responsible for providing exceptional service to our clients, resolving inquiries efficiently, and maintaining our commitment to excellence. This role requires strong communication skills, attention to detail, and a passion for helping others succeed. Responsibilities Deliver professional and timely responses to client inquiries via phone and email. Provide accurate information regarding company services, procedures, and policies. Collaborate with internal departments to ensure client satisfaction and service consistency. Maintain organized records of client interactions and follow up on pending requests. Identify potential areas for process improvement and contribute to a positive work culture. Qualifications Qualifications Excellent verbal and written communication skills. Strong organizational and problem-solving abilities. Ability to handle multiple priorities in a fast-paced environment. Professional demeanor and customer-oriented mindset. Proficiency in basic computer and office applications. Additional Information Benefits Competitive annual salary ($57,000 – $62,000). Professional growth and career advancement opportunities. Supportive and collaborative team environment. Comprehensive training and development programs. Paid time off and additional company benefits.

Responsibilities

The Customer Support Specialist will provide exceptional service to clients, resolving inquiries efficiently. This role involves maintaining organized records of client interactions and collaborating with internal departments to ensure client satisfaction.