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Customer Support Specialist at Alphabe Insight Inc

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

54000.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Organizational Skills, Problem-Solving, Customer-Focused, Attention To Detail, Task Management, Digital Systems

Industry

Public Relations and Communications Services

Description

Company Description Beloform Craft is a growing organization committed to operational excellence, leadership development, and long-term professional growth. We believe in building strong internal talent by providing structured training, hands-on exposure, and clear career paths. Our culture values accountability, collaboration, and continuous improvement. Job Description We are seeking a Customer Support Specialist to serve as a key point of contact between Beloform Craft and its clients. This role focuses on delivering high-quality assistance, resolving inquiries efficiently, and ensuring a consistently positive customer experience. The ideal candidate is organized, attentive, and skilled at communicating clearly in a fast-paced, service-oriented environment. Responsibilities Provide professional and timely support to customers via phone, email, and internal systems Address inquiries, concerns, and service requests with accuracy and attention to detail Maintain clear and well-documented customer records Collaborate with internal departments to ensure effective issue resolution Follow established processes while contributing to service improvements Uphold company standards for professionalism, confidentiality, and quality Qualifications Strong verbal and written communication skills Excellent organizational and problem-solving abilities Customer-focused mindset with attention to detail Ability to manage multiple tasks efficiently Comfortable working with digital systems and internal tools Professional demeanor and reliability Additional Information Competitive salary ($50,000 – $54,000 annually) Growth opportunities within a structured organization Skill development and ongoing support Collaborative and professional work environment Stable, full-time position

Responsibilities

The Customer Support Specialist will provide professional and timely support to customers through various channels. They will address inquiries and collaborate with internal departments to ensure effective issue resolution.