Customer Support Specialist at Alphabe Insight Inc

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

55000.0

Posted On

11 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Multitasking, Attention To Detail, Organizational Abilities, Problem-Solving, Customer-First Mindset, Teamwork

Industry

Public Relations and Communications Services

Description

Company Description Elevare Branding is a forward-thinking creative agency committed to delivering exceptional brand experiences across corporate, experiential, and large-scale events. We partner with organizations seeking innovative ways to elevate their presence, engage audiences, and strengthen their identity through impactful design, strategy, and execution. Our team thrives on collaboration, high standards, and a passion for bringing bold ideas to life. As we grow, we continue to build a dynamic environment where talent is valued, creativity is encouraged, and excellence is the standard. Job Description We are looking for a Customer Support Specialist who will serve as the primary point of contact for clients, providing clear, timely, and solutions-oriented assistance. This role is essential in maintaining strong customer relationships and ensuring that every client receives an outstanding service experience. The ideal candidate is detail-focused, adaptable, and confident in communication. Responsibilities Provide professional customer support through email, phone, and internal systems. Address inquiries, resolve concerns, and ensure accurate information is delivered. Maintain organized records of customer interactions and follow-ups. Collaborate with internal departments to ensure smooth service delivery. Monitor client accounts and ensure all requests are processed promptly. Uphold company standards, policies, and service protocols at all times. Qualifications Strong communication and interpersonal skills. Ability to multitask and manage multiple client requests effectively. Exceptional attention to detail and organizational abilities. Professional problem-solving approach with a customer-first mindset. Ability to work independently and within a team. Additional Information Competitive annual salary of $51,000 – $55,000. Professional development and growth opportunities. Supportive work environment with ongoing training. Skill-building in communication, client management, and operations. Full-time position with structured responsibilities.

Responsibilities

The Customer Support Specialist will provide professional customer support through various channels and maintain organized records of customer interactions. They will also collaborate with internal departments to ensure smooth service delivery and uphold company standards.