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Customer Support Specialist at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

51000.0

Posted On

11 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Focused, Communication, Problem Solving, Organizational Skills, Detail Oriented, Service Delivery, Documentation, Relationship Management

Industry

Public Relations and Communications Services

Description

Company Description Elevare Branding is a forward-thinking branding and strategic communications firm dedicated to helping businesses elevate their identity, refine their positioning, and achieve measurable growth. We combine creativity with precision, delivering tailored solutions that empower our clients to stand out in competitive markets. Job Description Elevare Branding is seeking a detail-oriented and client-focused Customer Support Specialist to join our Houston team. In this role, you will serve as a primary point of contact for clients, ensuring inquiries are handled efficiently and professionally while maintaining the high service standards that define our brand. This position offers the opportunity to work in a fast-paced, team-driven environment where communication, problem-solving, and organizational skills are highly valued. Responsibilities Respond to client inquiries in a timely and professional manner Provide accurate information regarding services, timelines, and processes Resolve client concerns while maintaining positive relationships Document interactions and maintain organized client records Coordinate with internal departments to ensure seamless service delivery Monitor and follow up on open cases to ensure full resolution Identify opportunities to improve customer experience and internal workflows Additional Information Competitive salary ($47,000 – $51,000 annually) Full-time employment with stable schedule Professional growth opportunities within a growing organization Skill development through hands-on training and team collaboration Supportive and professional work environment Opportunities to contribute to high-impact branding initiatives

Responsibilities

The Customer Support Specialist will respond to client inquiries and resolve concerns while maintaining positive relationships. They will document interactions and coordinate with internal departments to ensure seamless service delivery.