Customer Support Specialist at Alphabe Insight Inc

Fayetteville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

50000.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Skills, Time Management, Attention To Detail, Problem Solving, Teamwork, Independence, Computer Proficiency

Industry

Public Relations and Communications Services

Description

Company Description Skillbridge Academy is a forward-thinking organization dedicated to building structured, efficient, and results-driven learning and operational environments. We support growth through organization, collaboration, and strategic execution, empowering professionals to develop strong coordination and leadership skills within a supportive and performance-focused culture. We value clarity, accountability, and continuous improvement, and we are committed to providing an environment where motivated individuals can grow and thrive. Job Description We are seeking a detail-oriented and motivated Customer Support Specialist to join our team in Fayetteville, NC. This role is ideal for individuals who thrive in a professional environment, enjoy problem-solving, and take pride in delivering consistent, high-quality customer support. The Customer Support Specialist will serve as a key point of contact, ensuring inquiries are handled efficiently, accurately, and with professionalism, while supporting daily operational needs. Responsibilities Respond to customer inquiries in a timely, clear, and professional manner Provide accurate information and resolve issues effectively Document interactions and maintain organized records Coordinate with internal teams to ensure smooth resolution of requests Follow established procedures and service standards Support ongoing process improvements within the support function Qualifications Strong written and verbal communication skills Excellent organizational and time-management abilities Professional attitude with attention to detail Ability to follow instructions and work independently or as part of a team Basic computer proficiency and comfort working with internal systems Willingness to learn and adapt in a structured work environment Additional Information Competitive salary ($47,000 – $50,000 per year) Opportunities for professional growth and skill development Supportive and structured work environment Stable full-time position Training and ongoing development opportunities

Responsibilities

The Customer Support Specialist will respond to customer inquiries in a timely and professional manner while ensuring efficient handling of requests. They will document interactions and coordinate with internal teams to resolve issues effectively.