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Customer Support Specialist at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

54000.0

Posted On

24 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Problem-Solving, Attention To Detail, Organizational Skills, Time-Management, Teamwork

Industry

Public Relations and Communications Services

Description

Company Description Catch Vibe Voice is a modern, customer-focused company dedicated to delivering streamlined service experiences with precision and consistency. We value professionalism, reliability, and strong interpersonal communication. Our team thrives in a supportive environment where individuals are encouraged to grow, contribute ideas, and build long-term careers within the company. Job Description We are seeking a polished and motivated Customer Support Specialist to join our team in Houston. This role is essential to ensuring every client interaction is handled with clarity, professionalism, and efficiency. You will serve as the first point of contact for customers, providing accurate information, resolving inquiries, and representing the high standards of Catch Vibe Voice. Responsibilities Respond to customer inquiries through phone and email with professionalism and accuracy. Provide clear information regarding products, services, and account details. Assist with troubleshooting and problem resolution in a timely manner. Maintain organized records of customer interactions and follow-up actions. Collaborate with internal teams to ensure consistent and effective service delivery. Uphold company service standards and contribute to a positive customer experience. Qualifications Strong communication skills, both verbal and written. Ability to maintain composure and clarity in customer-facing interactions. Excellent problem-solving abilities and attention to detail. Strong organizational and time-management skills. Ability to work independently and as part of a team. Additional Information Competitive salary between $50,000 and $54,000 per year. Professional growth and advancement opportunities. Skill development in communication, service management, and client relations. Supportive and collaborative work environment. Full-time position with consistent stability and long-term potential.

Responsibilities

The Customer Support Specialist will respond to customer inquiries through phone and email, providing accurate information and resolving inquiries. This role is essential for maintaining organized records of customer interactions and collaborating with internal teams to ensure effective service delivery.