Customer Support Specialist at Alphabe Insight Inc

Minneapolis, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

63000.0

Posted On

31 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Problem-Solving, Customer Service, Attention To Detail, Proactive Approach, Computer Proficiency

Industry

Public Relations and Communications Services

Description

Company Description About Us At Swift 7 Consultants, we are a results-driven management consulting firm based in Minneapolis, MN, dedicated to helping organizations achieve operational excellence and sustainable growth. Our team of professionals provides strategic insight, innovative problem-solving, and hands-on execution that drives measurable success. We believe in empowering our people to grow alongside our clients, fostering a culture of leadership, collaboration, and continuous learning. Job Description Job Description We are seeking a Customer Support Specialist to join our growing team in Minneapolis. This role plays a key part in ensuring client satisfaction by providing professional, attentive, and solution-oriented support. The ideal candidate will thrive in a dynamic environment, maintain high attention to detail, and deliver consistent excellence in every client interaction. Responsibilities Provide outstanding customer assistance through phone and email communication. Resolve client inquiries efficiently while maintaining a positive and professional tone. Collaborate with internal teams to address customer needs and ensure timely solutions. Maintain accurate records of customer interactions and follow up to ensure satisfaction. Identify opportunities to enhance client experience and streamline support processes. Qualifications Qualifications Strong communication and problem-solving skills. Ability to manage multiple tasks while maintaining accuracy and professionalism. Detail-oriented and proactive approach to resolving challenges. Commitment to providing exceptional customer service. Proficiency with basic computer and office applications. Additional Information Benefits Competitive annual salary ($58,000 – $63,000). Professional growth and career development opportunities. Supportive, collaborative, and professional work environment. Comprehensive training and continuous learning programs. Full-time position with long-term potential.

Responsibilities

The Customer Support Specialist will provide outstanding customer assistance through phone and email communication while resolving client inquiries efficiently. This role requires collaboration with internal teams to address customer needs and ensure timely solutions.