Customer Support Specialist at BDI
Columbus, Ohio, USA -
Full Time


Start Date

Immediate

Expiry Date

30 Nov, 25

Salary

0.0

Posted On

31 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Computer Skills, Bearings, Customer Service, Ged, Industrial Products, Microsoft Outlook, Product Knowledge

Industry

Marketing/Advertising/Sales

Description

PREFERRED QUALIFICATIONS:

  • Basic product knowledge of bearings and power transmission products, with emphasis placed on mechanical aptitude.
  • BDI reserves the right to change job duties at any time. The job description is not designed to cover every requirement of the job.

BDI - WHO WE ARE

https://youtu.be/_MV2XgitiSg

Qualifications:

  • High School Diploma or GED required.
  • 1+ years in a customer service or sales environment preferred.
  • Strong Microsoft Outlook and general computer skills.
  • Great communication and telephone skills.
  • Exceptional math skills.
  • Ability to work independently and in a team environment.
  • Must be able to lift 50 pounds of product.
  • Ability to multitask and prioritize tasks

How To Apply:

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Responsibilities
  • Answer emails and telephone calls from customers and assist them in their needs, such as identifying and interchanging product.
  • Enter and maintain sales orders and expedite previous sales orders.
  • Accurately quote product to the customer.
  • Purchase product directly from the manufacturer.
  • Assist and support the outside sales staff, including customer follow-up.
  • Identify and document cost savings.
  • Capture over-the-counter sales with walk in customers.
  • May perform occasional duties in the warehouse, such as shipping and receiving.
  • Responsible for other duties as they are assigned.

Qualifications:

  • High School Diploma or GED required.
  • 1+ years in a customer service or sales environment preferred.
  • Strong Microsoft Outlook and general computer skills.
  • Great communication and telephone skills.
  • Exceptional math skills.
  • Ability to work independently and in a team environment.
  • Must be able to lift 50 pounds of product.
  • Ability to multitask and prioritize tasks.
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