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Customer Support Specialist at elmenus technologies

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Troubleshooting, Communication, Problem-Solving, Relationship Building

Industry

technology;Information and Internet

Description

Company Description Elmenus is a leading food discovery and ordering platform dedicated to helping people find and enjoy meals they will love. With a vision to uncover the best dishes in each city, Elmenus provides a personalised experience, connecting diners with restaurants offering meals that match their tastes. The platform empowers food lovers to explore a wide variety of cuisines and supports restaurants in reaching their most passionate customers. Elmenus is reshaping how people discover and experience food. In this role, you'll be the hero for our customers, by: Providing exceptional customer service through various channels Effectively troubleshooting customer issues and finding solutions Championing a positive customer experience and building strong relationships Role Description Has at least 1 year experience as customer service. Excellent English speaker. Have a bachelor's degree or any relevant degree. Thrive in a fast-paced environment where you can help others. Possess excellent communication and problem-solving skills. Enjoy building relationships and exceeding customer expectation.

Responsibilities

The specialist will provide exceptional customer service across various channels, focusing on effectively troubleshooting customer issues and finding solutions. The role champions a positive customer experience and aims to build strong relationships with customers.