Customer Support Specialist (f/m/d) at Hitachi

Mannheim, Baden-Württemberg, Germany -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

0.0

Posted On

11 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Invoicing, HGB, IFRS, Tax Regulations, SAP SD, SAP CO, Receivables Management, Master Data Governance, Export Documentation, Customs Compliance, SOX Compliance, Analytical Skills, German Fluency, English Fluency

Industry

Utilities

Description

Location: Mannheim, Baden-Wurttemberg, Germany Job ID: R0127391 Date Posted: 2026-05-28 Company Name: HITACHI ENERGY GERMANY AG Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No Job Description: The Opportunity In this role, you will play a key part in ensuring the smooth commercial execution of our projects. You will oversee billing processes, ensure compliance with accounting and tax regulations, and serve as a vital interface between project teams, finance, and external stakeholders. Success in this role requires close collaboration with cross-functional teams and a strong team-oriented mindset. How You’ll Make an Impact Manage end-to-end customer invoicing in line with HGB / IFRS and tax regulations across project, service, and rental business Oversee billing plans, advance payments, and bank guarantees Monitor receivables and drive follow-up on overdue payments Handle credit notes and ensure overall billing accuracy Coordinate master data (MDG) workflows for business partners Prepare export, customs, and shipping documentation including compliance requirements Act as a commercial partner to Sales and Project Management throughout the project lifecycle Ensure compliance with internal controls (SOX), audits, and regulatory standards Your Background Degree in Business Administration, Finance, Accounting, or similar qualification Relevant experience in commercial project handling, accounting, or controlling Strong SAP knowledge (ideally SD and CO) and good understanding of billing processes Solid knowledge of HGB / IFRS and tax regulations Strong analytical skills with a structured and detail-oriented working style Team-oriented mindset with the ability to collaborate across functions and cultures; fluent in German and English More about us Future: A growing and secure working and market environment Team: A motivated and supportive team with a mix of young and experienced colleagues by your side Collective Agreement: IG Metall collective agreement including additional payments Vacation: 30 days of vacation Fitness: Access to numerous fitness studios across Germany Company Bike: Use of our job bike program Discounts: Our discount portal offers many benefits Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.

Responsibilities

Manage end-to-end customer invoicing and billing processes while ensuring compliance with HGB, IFRS, and tax regulations. Act as a commercial partner to Sales and Project Management to oversee receivables, master data, and shipping documentation.