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Customer Support Specialist at Ladgov Corporation

Hohenfels, Bavaria, Germany -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Military Family Support, Front Desk Support, Information Referral, Inventory Management, Record Keeping, Event Coordination, Communication

Industry

Professional Services

Description

Position Overview: Ladgov Corporation is seeking a dependable and customer-focused specialist to support Army Community Service (ACS) at the Hohenfels ACS Satellite Office. This role provides front desk support, information and referral services, and manages Lending Closet operations to assist Soldiers and their Families during relocation. Schedule: Monday–Friday, 0730–1600 (excluding U.S. federal holidays) Location: Hohenfels, Bavaria, Germany Responsibilities: Serve as front desk point of contact for ACS clients. Provide accurate referrals and connect clients with appropriate ACS staff. Manage Lending Closet item issuance, return, inspection, and inventory. Support PCS/ETS in- and out-processing. Maintain accurate records in the ACS Staff database. Prepare welcome packets and update outreach materials. Confirm class/event attendance and notify clients of schedule changes. Qualifications: 1+ year experience in customer service or military family support. Ability to lift up to 60 lbs. Authorized to work in Germany; CAC-eligible with approved background check.

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Responsibilities

The Customer Support Specialist serves as the front desk point of contact for ACS clients and manages Lending Closet operations. They provide information and referral services to assist Soldiers and their Families during relocation.