The Muscogee County School District has up to 6,000 employees from all backgrounds. We offer opportunities for everyone including support personnel, teachers, leaders, tradespeople, and much more.
Join the Muscogee County School District in “Creating We” in an environment that values the unique experiences and perspectives each of us bring to our community.
WE recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

REQUIREMENTS:

1. Educational Level:
   High school diploma or equivalent; associates degree in computer science or related field preferred. Any combination of experience and training which provides the applicant with the knowledge, skills and ability required to perform the work may be substituted.
2. Certification/Licenses Required:
   Must hold HDI Customer Service Representative and Support Center Analyst certifications OR achieve them within 12 months of placement.
3. Experience:
   Job related experience within specialized field is required.
4. Physical Activities:
   Routine physical activities that are required to fulfill job responsibilities
5. Knowledge, Skills, & Abilities:
   Written and oral communication

1.
Demonstrates prompt and regular attendance.
2.
Assists in coordinating district-wide training, workshops, and support groups to assist personnel in specific application and use of adopted instructional and administrative technology for the purpose of developing and providing access to technology tools and resources supporting the instructional improvement process.
3.
Assists in developing instructional materials for training and reference purposes; assists in creating user support documentation for district applications for the purpose of implementing key initiatives associated with the district’s strategic Technology Blueprint.
4.
Attends various district meetings for the purpose of communications and/or gathering information to actively work to build healthy partnerships throughout the district to better serve our customers in meeting their business objectives.
5.
Develops and maintains reports in the various district database-oriented systems and provides assistance to personnel and groups in report writing for the purpose of providing exceptional customer service that exceeds their expectations.
6.
Assists users with a variety of computer software, hardware, and networking concerns; answers a wide range of user inquiries; provides technical advice to non-technical staff at a level consistent with user’s expertise for the purpose of providing exceptional customer service that exceeds their expectations.
7.
Participates as a district resource in large-scale project implementations in providing technical support and other duties as assigned for the purpose of implementing key initiatives associated with the district’s strategic Technology Blueprint.
8.
Performs a variety of special projects related to computer technical support as assigned (e.g., designing and producing special reports, editing and layout of newsletters, revising menus, downloading data, coordinating district-wide processes, and carrying out other special assignments) for the purpose of actively working to create a Division of Information Services based on best practices to effectively accomplish the divisions and district’s strategic goals and objectives.
The Muscogee County School District provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state or local laws.