Customer Support Specialist - Parts at The Toro Company
Melbourne, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

0.0

Posted On

28 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

Are you passionate about providing exceptional customer service and looking to grow your career with an industry leader? Toro Australia is seeking a dedicated Customer Support Specialist - Parts to join our dynamic team in Braeside, VIC. As a key player, you’ll support our parts equipment customers, including those in golf, sports fields, construction, and commercial sectors. If you thrive in a fast-paced environment and enjoy building strong relationships, this role is perfect for you!

Responsibilities
  • Build and maintain strong relationships with Toro account holders, dealers, end-users, and internal colleagues to drive customer satisfaction.
  • Communicate effectively with customers, process orders, handle credits and returns, providing product advice to maximise sales opportunities.
  • Promote additional products through sales incentive programs, contributing to the growth of Toro’s Parts business.
  • Handle customer complaints professionally, ensuring swift resolutions while maintaining successful business relationships.
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