DESCRIPTION:

Are you ready to dive into the vibrant world of short-form mobile video and be a part of the revolution in creativity and joy? Look no further! The premier destination for innovative content creation, is seeking dynamic individuals to join their team.
Join the User & Product Operations team and play a pivotal role in ensuring that every interaction resonates with a mission. If you’re passionate about fostering connection, driving innovation, and making a meaningful impact, we want YOU to be a part of our extraordinary adventure!
Don’t miss out on this incredible opportunity to be at the forefront of the social media revolution. Apply now and let’s create magic together!

Responsibilities:

• Respond efficiently and accurately to users who reach out to for support
• Follow up for more information to resolve the users’ issue, triaging and escalating when necessary, and explaining possible solutions to ensure our users feel supported and valued.
• Learn and utilize support tools and software appropriately.
• Sort through user feedback from multiple channels

Qualifications:

• Experience providing exceptional customer service via email/written channels
• Strong written communication skills
• Proficiency with computers, CRM software, and strong typing skills
• First class time management and decision-making skills

Job Type: Contract
Pay: $17.50 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Work Location: Hybrid remote in Scottsdale, AZ 8525

• Respond efficiently and accurately to users who reach out to for support
• Follow up for more information to resolve the users’ issue, triaging and escalating when necessary, and explaining possible solutions to ensure our users feel supported and valued.
• Learn and utilize support tools and software appropriately.
• Sort through user feedback from multiple channel