Customer Support Specialist with French at 2N TELEKOMUNIKACE as

Capital City of Prague, Prague, Czechia -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Technical Support, Communication, Teamwork, Problem Solving, Curiosity, Attention to Detail, TCP/IP, SIP Protocol, Eager to Learn, French, English

Industry

Telecommunications

Description

Company Description At 2N, we're building the future of building access - developing and manufacturing cutting-edge intercoms and access control systems that open doors from Dubai to New York. We're hiring a tech-savvy team player to support our customers! Are you communicative, eager to learn, and excited about new technologies? Join our growing team as a Customer Support Specialist! This is a great opportunity for both fresh graduates and experienced professionals looking to grow. Job Description Assist our customers via phone, chat, and email – always with a smile. We're here to help them choose the perfect product, set it up, or resolve any issues, including local network difficulties when using our products. Help prepare our products for exhibitions. Work closely with our Technical Support, Customer Care, and Marketing teams. Solve problems, share ideas, and contribute to improving our services. Qualifications Strong written and spoken English, plus proficiency in French. A customer-first mindset and a helpful attitude. Good communication and teamwork skills. Curiosity, attention to detail, and a willingness to learn. A technical background (TCP/IP, SIP protocol) is a plus but not a must – the position is also suitable for fresh graduates. Additional Information Full onboarding and training—you’ll try out each of our products and get to know them in detail. You’ll be part of a friendly, open-minded, and motivated team who will always be at hand to support you. You will enjoy working in a prosperous and stable European company that is a part of the Axis group. You will have a great deal of autonomy in decision-making. You will work with top-class technologies that are used worldwide. 5 weeks of vacation. Company annual bonus system (up to 1.8 times the monthly salary). Meal allowance 100 CZK/workday. Sabbatical leave - 20 additional days of paid leave for every 5 years of service. We value your development. Regular company events - sports tournaments, teambuilding, barbecues after work... Flexible working hours. Company bonus by choice: Benefit Plus program or public transport compensation or MultiSport card. Free breakfasts and flu vaccination to keep you energized and healthy. Additional information: What are the next steps after applying for the job? Have a look at our hiring process at 2N. Are you interested in our company culture? Check out our COCUMA portal. More information about our products can be found on our website. #LI-MM1 #LI-Hybrid Didn't find any vacancies? Please contact us using the contact form.

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Responsibilities

Assist customers via phone, chat, and email, helping them choose products and resolve issues. Collaborate with Technical Support, Customer Care, and Marketing teams to improve services.