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Customer Support Technician at Applied Materials
, , Singapore -
Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Technical Problem Solving, Preventative Maintenance, Wafer Measurement, Diagnostic Techniques, Safety Procedures, Analytical Skills, Kit Management, Communication Skills, Professional Demeanor, Respect for Customer, Positive Attitude, Disassembly, Cleaning, Rebuilding, Documentation

Industry

Semiconductor Manufacturing

Description
Performs standard Tier I procedures including wafer measurement. Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality. Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Able to diagnose and resolve basic technical problems. Strives to perform BKM's. Follows all IP guidelines. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations. Complies with all safety procedures and consistently demonstrates safety as a value. Has developed analytical skills and application of scientific methods to perform a variety of activities Has good understanding of how the team integrates with others Has no supervisory responsibilities Uses communication skills to exchange of information

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Responsibilities
The Customer Support Technician performs standard Tier I procedures, including wafer measurement and preventative maintenance. They assist senior engineers with corrective maintenance and manage kit quality through disassembly, cleaning, and rebuilding.