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Customer Support Technician II - (T2) at Applied Materials
Hsinchu, , Taiwan -
Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Analytical Skills, Communication Skills, Customer Service Skills, Preventative Maintenance, Wet Cleans, Diagnostic Techniques, Technical Problem Solving, Safety Procedures, Kit Management Quality, Documentation, Test Equipment, Positive Attitude, IP Guidelines, Knowledge Management Systems

Industry

Semiconductor Manufacturing

Description
1. 2. Welcome NCG 歡迎社會新鮮人投遞. 3. Has developed analytical skills and application of scientific methods to perform a variety of activities Has good understanding of how the team integrates with others Has no supervisory responsibilities Uses communication skills to exchange of information Performs standard Tier I procedures including wafer measurement. Performs preventative maintenance (預防性維護) and wet cleans independently. Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality. Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Able to diagnose and resolve basic technical problems. Strives to perform BKM's. Uses knowledge management systems. Follows all IP guidelines. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations. Complies with all safety procedures and consistently demonstrates safety as a value.

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Responsibilities
The Customer Support Technician II performs standard Tier I procedures, including wafer measurement and preventative maintenance. They assist senior engineers with corrective maintenance and manage kit quality.