We have a vacancy for a Customer Support Technician to join our Customer Technical Services team. The position involves supporting our range of IT and AV products both remotely (telephone and remote support), as well as visiting customers across the country to provide on-site support where required.
The successful candidate will be a self-motivated individual, with good organisational skills and a sound understanding of general IT and network-related technologies. You will have good customer relations and communication skills and may already be working as an IT technician or helpdesk engineer within a similar field. Product-specific training will be provided.
The position will require you to travel to customers’ sites on occasion so a full driving licence is essential and a company vehicle will be provided when required.
Type: Full Time / Permanent
Location: Barnsley, South Yorkshire. (M1/J37)
Salary: Based on experience.
Job Types: Full-time, Permanent
Pay: From £16,000.00 per year

Benefits:

• Health & wellbeing programme
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Please provide details of your experience troubleshooting and/or repairing IT/AV or other electronic equipment.

Experience:

• IT/AV support or service: 1 year (preferred)

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Work Location: In perso

Please refer the Job description for details