Customer Support Technician - Kiryat Gat at Applied Materials

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Technical Troubleshooting, Electrical Engineering, Mechatronics, Mechanical Systems, Preventative Maintenance, Corrective Maintenance, Communication, Digital Analytics, Diagnostic Techniques, Field Service Support, Electronic Equipment, Mechanical Equipment, Schematic Interpretation, Travel, Problem Solving

Industry

Semiconductor Manufacturing

Description

Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment Use digital analytics for troubleshooting Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers] Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) Coordinate and communicate directly with customers Fulfill additional duties, as assigned Practical Engineer or Tecnician in Electrical Engineering or Mechatronics or mecanical Willing to learn and interpret electrical and mechanical schematics Experience diagnosing and resolving basic technical challenges Fluent in English Willing to travel -30% Has a valid passport 1-2 years of work experience in customer/field service support, or a related technical field Experience with electronic / mechanic equipment - advantage Work is located in Kiryat Gat in a cleanroom environment Work in shifts including nights and weekends This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

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Responsibilities

The Customer Support Technician will collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment. They will also perform preventative and corrective maintenance on various systems and troubleshoot technical issues.