Shipping and Receiving Responsibilities:· Receive incoming goods and verify that all products are accurate and in good condition.· Store received product in the appropriate locations.· Complete and process all required paperwork.· Prepare bills of lading and courier documentation as required.· Pick, pack and weigh outgoing orders, ensuring that all goods are securely packaged and properly labelled.· Work outdoors in the yard to load, unload, and ship orders in all weather conditions.· Maintain a clean, safe, and orderly warehouse.· Perform general shop duties as required.· Maintain the forklift in safe operating condition and report any concerns to the branch manager.· Follow all health and safety policies and procedures.· Perform other duties as assigned.

Inside Sales Responsibilities:· Check inventory to confirm product availability.· Calculate prices and apply the appropriate discounts.· Address customer concerns and complaints professionally.· Prepare orders and invoices.· Ensure that customer information is accurate and current.· Review customer accounts for available credit and outstanding balances.· Advise customers of shipping dates and potential delays.· Notify the appropriate internal department of each order and its scheduled shipping date.· Review orders for accuracy and completeness.· Identify opportunities to recommend additional products that meet customer needs.· Maintain organized records of al processed orders.

Shipping and Receiving Responsibilities:· Receive incoming goods and verify that all products are accurate and in good condition.· Store received product in the appropriate locations.· Complete and process all required paperwork.· Prepare bills of lading and courier documentation as required.· Pick, pack and weigh outgoing orders, ensuring that all goods are securely packaged and properly labelled.· Work outdoors in the yard to load, unload, and ship orders in all weather conditions.· Maintain a clean, safe, and orderly warehouse.· Perform general shop duties as required.· Maintain the forklift in safe operating condition and report any concerns to the branch manager.· Follow all health and safety policies and procedures.· Perform other duties as assigned.

Inside Sales Responsibilities:· Check inventory to confirm product availability.· Calculate prices and apply the appropriate discounts.· Address customer concerns and complaints professionally.· Prepare orders and invoices.· Ensure that customer information is accurate and current.· Review customer accounts for available credit and outstanding balances.· Advise customers of shipping dates and potential delays.· Notify the appropriate internal department of each order and its scheduled shipping date.· Review orders for accuracy and completeness.· Identify opportunities to recommend additional products that meet customer needs.· Maintain organized records of al processed orders.