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Customer Support with Slovak - Work in Bulgaria - Fully paid relocation pac at Mercier Consultancy MD
Sofia, Sofia-City, Bulgaria -
Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Customer Support, Fluency in Slovak, Communication Skills, Interpersonal Skills, Problem-Solving Skills, Customer Satisfaction, Technical Issue Resolution, CRM Systems, Customer Service Software, Proactive Attitude, Team Collaboration, Product Knowledge, Industry Trends, Documentation Skills, Complaint Resolution

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is thrilled to offer a Customer Support position requiring proficiency in Slovak, with the opportunity to work in Bulgaria. This role comes with a fully paid relocation package, enabling you to experience life in a beautiful country while providing exceptional support to our valued Slovak-speaking clients. Join our dedicated team and make a difference in customer experiences! Key Responsibilities Provide high-quality customer support to Slovak-speaking clients through phone, email, and chat. Address inquiries regarding products, services, and company policies promptly and professionally. Resolve customer complaints and technical issues effectively to ensure a positive experience. Document all customer interactions in our CRM system for ongoing service improvements. Work closely with internal teams to devise effective solutions to customer challenges. Stay updated on product offerings and industry trends to deliver informed support. Fluency in Slovak (both written and spoken) is essential; knowledge of English is a plus. Experience in customer service or support roles is highly preferred. Strong communication and interpersonal skills with a focus on customer satisfaction. Effective problem-solving skills and a proactive attitude towards customer queries. Familiarity with customer service software and CRM systems is an asset. Ability to work both independently and collaboratively within a team. A willingness to relocate to Bulgaria and embrace the opportunity to live in a new culture. Competitive Monthly Salary Relocation Package Fully Paid Training Health Insurance And Much More...
Responsibilities
Provide high-quality customer support to Slovak-speaking clients through various communication channels. Resolve customer complaints and technical issues effectively to ensure a positive experience.