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Customer Support (ZR_29386_JOB) at BruntWork

, Biliran, Philippines -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Experience, Strong English Proficiency, Excellent Communication Skills

Industry

Staffing and Recruiting

Description

This is a remote position. Schedule: Monday to Friday, 9 am -6 pm EST Responsibilities: Responding to customer emails Answering phone, online chat enquiries and questions from new and existing customers Looking up customer order details from our internal CRM Processing refunds and other customer requests according to internal procedures Send email and SMS quotes to customers Requirements Customer service experience Strong English proficiency for voice-based customer support Ability to work US hours - EST Excellent communication skills for phone-based customer interactions Independent Contractor Perks HMO Coverage for eligible locations Permanent work-from-home Immediate hiring ZR_29386_JOB

Responsibilities

The role involves responding to customer emails and answering phone and online chat inquiries from customers. Additionally, the position requires looking up customer order details and processing refunds according to internal procedures.