Customer Team Member at Co-op

London Borough of Hammersmith and Fulham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

14.29

Posted On

04 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Teamwork, Retail Operations, Stock Management, Cash Handling, Bakery Support, Community Engagement, Flexibility

Industry

Retail

Description

Customer Team Member Location: The Co-operative Food, 108 - 114 Fulham Palace Road, London, W6 9PL Pay: £14.29 per hour including London allowance Contract: 12-16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings, afternoons, late evenings, and weekends, to be discussed at interview. 30% colleague member discount in store – more benefits below Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs Join us at our brand-new Co-op store on Fulham Palace Road, London, as a Customer Team Member and play a key role in delivering friendly, helpful service from day one. As a Customer Team Member, you’ll be part of a welcoming team in a fast-paced environment, helping bring essential services to the local community. From supporting in-store bakery and fresh food areas to assisting with online orders for home delivery, you’ll help create a great first impression for our customers. Every day will bring something different, and you’ll play an important role in making life easier for the people around you. Why this job matters: You’ll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co-op membership, helping more customers enjoy the benefits of our unique business. What you'll do: * Support the day to day running of the store by delivering friendly and thoughtful service, helping to put things right when needed * Work with your team to keep the store running smoothly * Work hands-on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience * Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy * Promote Co-op Membership and support your local community What you'll bring: We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring: * A genuine passion for helping people and delivering great service * The ability to work as part of a team and flexibly across a range of shifts * An interest in retail and working in a busy store environment (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: * Full training and career development resources * 30% discount on all Co-op products in-store * Flexible access to your pay as you earn it * A pension scheme with up to 10% employer contributions * 31 days of holiday (pro rata, including bank holidays) * 24/7 access to GP appointments, and colleague support programme * Cycle to work scheme * Market-leading policies to help you through life’s big moments * Building an inclusive workplace A place you'll belong: We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Responsibilities

Deliver friendly and helpful service to customers while managing till operations and in-store bakery tasks. Maintain store performance by stocking shelves and ensuring stock accuracy to support the local community.