WHO CAN BE A CUSTOMER TEAM AT CO-OP?

We’re not looking for any specific experience or qualifications – we provide full training. It’s your personality, skills, motivation and values that matter. You’ll need to show us:
· a real passion for customer service
· great communication and listening skills
· the ability to work well in a team, and achieve team and individual goals
· an enthusiastic approach and willingness to support your colleagues when the store gets busier
· the flexibility to work a range of shifts to support the opening times of the store

As a Co-op Customer Team Member (CTM) you’ll be the public face of this store, taking responsibility for customer service, ensuring stock is replenished and looking its best. You’ll be part of a professional team which helps to support some brilliant local projects by sharing profits within the community. It’s not just talk. It’s what we do.
There is plenty involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks:
· providing friendly, considerate customer service (and really getting to know customers)
· preparing and presenting our products, including from the bakery
· keeping the store well stocked and looking good
· thinking on your feet if there’s an issue or problem to solve
· promoting Co-op membership, and the local projects we support