Customer Technical Director, Oceania at Nokia
Australia, , Australia -
Full Time


Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

0.0

Posted On

14 Aug, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Presentations, Customer Satisfaction, Teams, New Business Opportunities, Collaboration, Nokia, Conferences, Technical Leadership, Consultation

Industry

Information Technology/IT

Description

As a Customer Technical Director at Nokia, you will play a pivotal role in forging and nurturing strategic technical relationships with our key customers. You’ll collaborate closely with cross-functional teams, including engineering, sales, and support, ensuring alignment on delivering tailored solutions that address customer needs. Your expertise will guide the recommendation of optimal technical strategies, leveraging Nokia’s innovative technology portfolio amidst varying alternatives. In this dynamic work environment, you’ll have the opportunity to consult on complex projects, engage with C-suite executives, and represent Nokia at industry events. Our culture emphasizes collaboration and proactive problem-solving, as we work together to drive customer satisfaction and business growth. Your contributions will directly shape the future of our technical strategy and the success of our clients.

  • Develop and nurture long-term partnerships with key customer stakeholders, including C-suite executives and technical teams.
  • Analyse customer business needs to recommend tailored technical solutions using Nokia’s diverse product and service offerings.
  • Provide strategic guidance by evaluating multiple technical alternatives and determining the optimal approach in collaboration with customers.
  • When multiple alternatives exist from the different Nokia business Groups, identify and recommend the best approach in consultation with the customer.
  • Lead complex technical projects, ensuring timely delivery within budget and aligning with customer objectives.
  • Drive internal coordination, providing technical leadership to engineering, sales, and support teams to enhance customer satisfaction.
  • Identify new business opportunities within existing accounts, fostering growth and expansion.
  • Proactively identify and address potential technical issues and risks.
  • Prepare and present compelling technical proposals and presentations to effectively communicate solutions to customers.
  • As a technical spokesperson for Nokia, represent Nokia at industry events and conferences, contributing insights to the company’s overall technical strategy.
  • Contribute to the development of Nokia’s overall technical strategy.
  • Travel domestically and internationally as required to meet with customers and attend industry events.
Responsibilities
  • Develop and nurture long-term partnerships with key customer stakeholders, including C-suite executives and technical teams.
  • Analyse customer business needs to recommend tailored technical solutions using Nokia’s diverse product and service offerings.
  • Provide strategic guidance by evaluating multiple technical alternatives and determining the optimal approach in collaboration with customers.
  • When multiple alternatives exist from the different Nokia business Groups, identify and recommend the best approach in consultation with the customer.
  • Lead complex technical projects, ensuring timely delivery within budget and aligning with customer objectives.
  • Drive internal coordination, providing technical leadership to engineering, sales, and support teams to enhance customer satisfaction.
  • Identify new business opportunities within existing accounts, fostering growth and expansion.
  • Proactively identify and address potential technical issues and risks.
  • Prepare and present compelling technical proposals and presentations to effectively communicate solutions to customers.
  • As a technical spokesperson for Nokia, represent Nokia at industry events and conferences, contributing insights to the company’s overall technical strategy.
  • Contribute to the development of Nokia’s overall technical strategy.
  • Travel domestically and internationally as required to meet with customers and attend industry events
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