Customer Technical Interface Leader (Train Manager) at Alstom

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

0.0

Posted On

21 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Project Coordination, Customer Interfacing, Risk Mitigation, Analytical Skills, Stakeholder Management, Technical Liaison, Rail Industry Standards, Safety Regulations, Commissioning And Validation, Contract Deviation Tracking

Industry

Software Development

Description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time onsite Local Team & Customer Technical Interface Coordinator in Cairo, EG we’re looking for? Your future role Take on a new challenge and apply your engineering and technical coordination expertise in a new cutting-edge field. You’ll work alongside dedicated, collaborative, and skilled teammates. You'll serve as a pivotal liaison in our Engineering department, ensuring seamless communication and understanding between our customers and internal stakeholders (such as SER, PI, SC) as well as the remote project development team. Day-to-day, you’ll work closely with teams across the business (Engineering, Product Integration, Supply Chain), organize and lead technical meetings and reviews, and much more. We’ll look to you for: Acting as a mediator between the customer, internal stakeholders, and the remote project development team. Reporting feasible engineering solutions and QCD decisions to the client within project constraints. Tracking, recording, and obtaining official approval for any customer-triggered contract deviations as Variation Orders. Proactively addressing potential risks that could affect customer interests. Supporting the Commissioning and Validation team during testing and commissioning of the fleet. All about you We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: Experience or understanding of technical project coordination and customer interfacing. Familiarity with rail industry standards and safety regulations. Strong analytical skills to identify risks and prepare mitigation strategies. Capacity to act as a liaison between customers, internal teams, and remote development teams. Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: Collaborate with transverse teams and helpful colleagues. Progress towards becoming a pivotal technical liaison, enhancing project efficiency and customer satisfaction. Work with cutting-edge technologies and innovative engineering solutions that meet and exceed customer expectations. Benefit from our investment in your development, through award-winning learning. You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Responsibilities

Act as the primary technical liaison between customers, internal stakeholders, and remote development teams to ensure seamless communication. Manage technical reviews, report engineering solutions, and track contract deviations as Variation Orders.