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Customer Technical Support Specialist (NEN) at Enhanced Veterans Solutions, Inc.

, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Technical Troubleshooting, Communication, Problem-Solving

Industry

IT Services and IT Consulting

Description

Description EVS is seeking a Navy Enterprise Network (NEN) Specialist to join our proposal effort**. Supports users of the Navy Enterprise Network (NEN) by resolving technical inquiries through telephone and on-site support. Requires two (2) years of professional experience in customer service and technical troubleshooting of NEN products. Strong communication and problem-solving skills required. Work is **not remote** and will be performed **on-site** at the Naval Surface Warfare Center, Dahlgren Division (NSWCDD), Dahlgren, VA Employment would begin **upon contract award** Requirements Clearance: Active Secret Certification: IAT Level II Work Location: On-site; not remote

Responsibilities

Supports users of the Navy Enterprise Network (NEN) by resolving technical inquiries through telephone and on-site support. The role involves providing assistance and solutions to technical issues faced by users.