Start Date
Immediate
Expiry Date
06 Aug, 25
Salary
28.0
Posted On
06 May, 25
Experience
2 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Validation, Ticketing, Productivity, Videography, Photography, Modifiers, Documentation, Team Synergy
Industry
Information Technology/IT
We’re a leading private label brand in the professional photo and video lighting industry, developing innovative, creator-centric products—from bi-color LED panels and COB spotlights to wireless triggers and softboxes. Our customer base ranges from indie filmmakers to studio pros, and we’re growing fast. We’re seeking a technically fluent Customer Support Specialist to serve as a bridge between our users and our engineering/product teams.
JOB SUMMARY:
As a Flashpoint/Godox product expert for technical customer support, you’ll act as a subject matter expert on the Flashpoint/Godox product line, providing technical assistance to customers. You’ll also be responsible for documenting customer interactions, tracking issues, and analyzing trends to improve the product and support processes.
QUALIFICATIONS:
BONUS SKILLS: